FAQ

Do I receive an invoice for my order?

Yes. your invoice is emailed to you

How secure is shopping in the Online Shop? Is my data protected?

The payments is handled by PayFast which is a respectable and safe payment gateway.

How long will delivery take?

Depends on Stock levels but mostly 10 to 20 working days for local deliveries but sometimes it might take longer.

In order to ensure that you are not disappointed when ordering your favorite pair of Vellies, we are able to make a pair of your order should your selection not be in stock (a lead time of approximately 4 weeks will apply).

 

Which payment methods are accepted in the Online Shop?

We make use of Payfast secure payment portal