hOME / FAQ

FAQ

[accordion title="FAQ"] [accordion-item title="Do I receive an invoice for my order?"] Yes. your invoice is emailed to you [/accordion-item] [accordion-item title="How secure is shopping in the Online Shop? Is my data protected?"] The payments is handled by PayFast which is a respectable and safe payment gateway. [/accordion-item] [accordion-item title="How long will delivery take?"] Depends on Stock levels but mostly 10 to 20 working days for local deliveries. We will keep you informed when there is issues. 95% of the time our orders are shipped out within 3 to 4 days. In order to ensure that you are not disappointed when ordering your favorite pair of Vellies, we are able to make a pair of your order should your selection not be in stock allow 20 working days. [/accordion-item] [accordion-item title="Which payment methods are accepted in the Online Shop?"] We make use of Payfast secure payment portal [/accordion-item] [accordion-item title="What are the delivery charges for orders from the Online Shop?"] Delivery is free is calculated in our checkout page by our selected courier service. [/accordion-item] [/accordion]