Contact - My Vellies

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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges is calculated in our check out page, all you need to do is to insert your address it will be calculated .

Which payment methods are accepted in the Online Shop?

We make use of PayFast.

How long will delivery take?

Depends on Stock levels but mostly 5 to 20 working days for local deliveries.
We will keep you informed when there is issues. 95% of the time our orders are shipped out within 3 to 4 days.

In order to ensure that you are not disappointed when ordering your favorite pair of Vellies, we are able to make a pair of your order should your selection not be in stock allow 20 working days.

How secure is shopping in the Online Shop? Is my data protected?

The payments is handled by PayFast which is a respectable and safe payment gateway.

What exactly happens after ordering?

We process your order and ship it out asap

Do I receive an invoice for my order?

Yes, The invoice is emailed to you.

Send us an email

73 Lyttleton rd , Clubview

23 quinan rd somerset west

Our ADMIN in Centurion Gauteng

73 lyttleton rd clubview
Gauteng

PLEASE NOTE : WE CANT TAKE ANY VISITORS DUE TO COVID 19

Email us :

admin@myvellies.co.za

Or send us a Whats App

Our Admin in western Cape

23 quinan rd somerset west western cape.

PLEASE NOTE : WE CANT TAKE ANY VISITORS DUE TO COVID 19

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