Please note that we are experienceing high volumes of orders and there is a waiting period of 5 to 20 working days on selected stock. We apologize for the delay
hOME / FAQ
FAQ
FAQ
Do I receive an invoice for my order?
Yes. your invoice is emailed to you
How secure is shopping in the Online Shop? Is my data protected?
The payments is handled by PayFast which is a respectable and safe payment gateway.
How long will delivery take?
Depends on Stock levels but mostly 10 to 20 working days for local deliveries.
We will keep you informed when there is issues. 95% of the time our orders are shipped out within 3 to 4 days.
In order to ensure that you are not disappointed when ordering your favorite pair of Vellies, we are able to make a pair of your order should your selection not be in stock allow 20 working days.
Which payment methods are accepted in the Online Shop?
We make use of Payfast secure payment portal
What are the delivery charges for orders from the Online Shop?
Delivery is free is calculated in our checkout page by our selected courier service.